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餐飲集團ET-troop 侍應最快半年升至主任
31 May 2016
有意投身餐飲業的求職者,最好抱有肯學肯做不怕辛苦的工作心態,並擁有相關的工作經驗,但即使沒有相關經驗也不成問題,因公司會為員工提供相關的培訓。
餐飲業人手緊絀問題每況愈下,不少食肆為了紓緩人手壓力,均紛紛各出其謀,以薪酬福利、晉升機會等,吸納生力軍入行。其中在港擁有五個餐飲品牌的ET-troop集團,亦面對一員難求的困局,集團營運經理羅耀輝慨歎,「近年愈來愈多餐飲業從業員轉做兼職炒散,再加上肯投身餐飲業的從業員愈來愈少,令市場難覓全職前線人員。雖然目前經濟不景令其他服務業從業員轉投餐飲業,但他們一般無相關工作經驗,但卻要求資深餐飲從業員的薪金,因此對紓緩人手問題並沒有起太大的作用。」
縱使對管理層來說,餐飲業一年比一年難做,但他不諱言,對前線人手來說,目前卻是入行的黃金時機。他解釋道,「正正因為目前餐飲業人手供應緊張,只要願意入行肯適應行業的工作節奏,從業員的晉升機會相比以往都要高,同時比起投身其他行業,餐飲業從業員所得的回報亦是歷年來最高的。」他續以其集團為例,餐廳設有清晰的晉升階梯,為員工提供縱向、橫向的事業發展,若侍應工作表現出色,最快可於半年至九個月晉升至主任,其後更有機會擔任副經理、經理等管理職位。
為了吸納更多新人入行,羅耀輝指,「集團不斷改善薪酬福利配套、改善工作環境,例如前陣子將每月的四日例假增至五日,而未來希望當人手充足、生意穩定時,更會舉行生日會、BBQ等不同類型的員工活動,增加員工對集團的凝聚力。」他建議,有意投身餐飲業的求職者,最好抱有肯學肯做不怕辛苦的工作心態,並擁有相關的工作經驗,但即使沒有相關經驗也不成問題,因公司會為員工提供相關的培訓。
(以上資料由客戶提供)
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