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歐化傢俬:專業及長綫發展行業 歡迎大學畢業生加盟
16 Sep 2014
歐化傢俬近年進行革新,所銷售的優質歐洲傢俬以時尚風格,品質優良,獨特設計為主,形象偏重簡約悠閒高品味,令人感到耳目一新。
項目銷售人員(Project Sales)則專責為酒店、會所及學術機構等,訂造相應的家具陳設,挑戰性非常大。
成立於1975年的歐化傢俬,是香港最具規模的傢俬連鎖店之一,近年品牌進行革新,所銷售的優質歐洲傢俬以時尚風格,品質優良,獨特設計為主,形象偏重簡約悠閒高品味,令人感到耳目一新。 歐化傢俬行政總裁吳冠強先生表示:「為配合品牌發展,公司未來增設分店,我們希望可聘請三類職位的人才,包括大家一貫熟悉的零售銷售人員(Retail Sales)、而批發銷售人員(Wholesale)及項目銷售人員(Project Sales)這兩項職位也在積極招聘當中;批發銷售人員(Wholesale)參與近期主力開發的展銷活動及拓展新銷售渠道,而項目銷售人員(Project Sales)則專責為酒店、會所及學術機構等,訂造相應的家具陳設,挑戰性非常大,此職位我們希望可招募語言能力及溝通技巧較高的大學畢業生。 歐化家具將為他們提供全面培訓,包括產品知識、服務心態、流程及技巧等;除了邀請供應商派專人來港為銷售人員講解新產品的特色外,員工亦有機會親往歐洲參觀大型傢俬展覽及認識傢俬生產過程,了解市場發展走向。」
歐化傢俬門市的銷售人員留任率相對穩定,反映其員工非常投入在歐化傢俬工作,對公司有歸屬感,同時亦對自己的工作及收入有滿足感。 吳冠強先生認為,有賴管理層、前綫銷售人員以至送貨團隊及後勤同事,上上下下都相處融洽,每一位員工都知道自己的崗位及角色,緊密配合及互相尊重,猶如大家庭。 另外,門市主管亦非常着重每一位前綫員工的心態,時常與前綫員工聊天,關心他們的需要,啟發他們正面思考,員工均表示,管理層願意聆聽自己自己的想法,令他們感覺倍受重視。
吳先生認為,新人入行,需要有耐性及良好心態,由於傢俬的整個銷售過程較長,畢竟一些顧客需要考慮到家居大小、裝潢配襯及收樓等事宜,銷售人員需要有耐性長時間與客人溝通及跟進。 吳先生補充:「所以我們鼓勵門市銷售人員需留意本港地產資訊、樓宇間隔大小、家居擺設及配襯等知識,就顧客的需要提供專業意見,增加顧客對我們的信心。」
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