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Cover Story
恒隆地產 創新方法 挑選出眾人才
10 Feb 2017
恒隆地產集團以別開生面的「TEAMS Day」管理培訓生遴選活動挑選人才。
求職者分組由前輩帶領,穿梭恒隆旗下的商場物業,於指定時間內完成任務,從中考驗其領導潛能、創造力、分析力、市場觸覺、溝通和人際技巧。
由恒隆地產(下稱恒隆)策劃的「TEAMS Day」管理培訓生遴選活動已踏入第四屆,上月中,逾二百名通過首兩輪篩選的年輕人,在山頂誓師出發,展開一整天的實戰活動,盡展才華,爭取成為恒隆的一分子。恒隆助理董事(集團事務)蔡碧林表示,歷年管理培訓生已漸漸成長,成為獨當一面的管理人才,肯定了管理培訓生計畫的成效,公司將繼續投放資源於人才培訓上,迎接瞬息萬變的地產業。
團隊活動 考驗五大職場技能
萬丈高樓從地起,房地產項目跟人才成長一樣,必須在穩固的基礎上用心栽培,才能建立長遠的事業。蔡碧林說:「集團一直以『只選好的只做對的』為宗旨,挑戰人才亦不例外;別開生面的TEAMS Day遴選活動,包含了五大職場軟技能:才能(Talented)、活力(Energetic)、分析力(Analytical)、主動性(Motivated)和明智(Sensible);應徵者分成二十一組,穿梭恒隆旗下的商場物業,於指定時間內完成任務,本年度更新增AR(擴增實境)科技創新元素,充滿挑戰性。活動一方面讓他們親身了解地產行業的面貌,另一方面,則是一個全面的評估,我們從中挑選具備卓越領導潛能、創造力、分析力、敏銳市場觸覺、良好溝通和人際技巧的申請人,再進入最後的面試遴選。」
最終脫穎而出的申請者,將正式成為恒隆為期十八個月的「管理培訓生計畫」的其中一員。人力資源總監潘舜雅解釋計畫的內容:「管理培訓生將會到不同的部門輪崗實習,全面了解公司的運作,由部門經理級員工擔任培訓教練,跟進學習進度;期間最少有六個月時間到內地不同城市實習,參與業務策劃和市場推廣等工作。公司亦會提供多元化的培訓課程,如商業英語、溝通技巧、儀容表達、行業趨勢等。而管理培訓生計畫亦得到管理層的支持,每位管理培訓生將配對一位助理董事為導師,傳授工作與人生經驗,指導新人迅速成長,薪火相傳,對年輕人來說,是難能可貴的機會。」
致勝之道 願意多走一步
畢業於香港中文大學國際工商管理學士學位的周琬羚(Wendy),去年闖過五個階段的測試,成功獲聘為管理培訓生。她認為向前多走一步,是通過測試的致勝之道:「去年TEAMS Day的其中一個項目,是從數百個貼在牆上的二維碼(QR Code)中尋找問題和相應的答案,任務絕不能單靠個人力量,必須由團隊分工合作,有策略地完成;還有一些任務的時限極之緊逼,考驗我們分配工作的能力,因此,面對難題要懂得應變,從另一角度思考並以創新方法解決;至於最後階段的對答面試,面試官從不同多角度提問,我除了給予合理的回覆,我由始至終保持熱誠的真我,沒有刻意計算答案是否討好,顯示勇於挑戰的鬥志,最終獲聘。」
Wendy現正輪崗至租務及物業管理部,負責統籌恒隆地產旗下各個商場物業於農曆年前後進行的利是封回收活動,實踐公司可持續發展的信念。此外,她與同屆管理培訓生一同負責公司的康體會(Social Club)的活動,包括籌備周年晚宴,策劃促進員工溝通的項目等,她說:「Social Club項目不但加強同屆管理培訓生的凝聚力,上屆的管理培訓生亦視我們如學弟學妹,非常樂意指導我們,分享經驗,感覺猶如大家庭。」
中港兩地 有效跨地域溝通
跟Wendy同期為管理培訓生的葉浩然(Marc)也有同感:「從面試到入職,公司都強調團隊合作、用心溝通與分析的重要性。我現職集團市場部,需與香港及內地的同事合作,縱然彼此的背景不同,但建基於公司鼓勵溝通的文化,我學懂理解各人的長處,細心聆聽與交流,能夠跟不同地域的同事建立默契,給我很大的滿足感。」
Marc畢業於英國倫敦帝國學院,主修生物醫學工程,全因愛挑戰的個性而加入地產行列。入職後,他最難忘兩天一夜的野外訓練:「團隊一同走出辦公處,磨練體能和意志,使我更有信心面對未來的挑戰。」事實上,Marc在準備面試時已盡現無懼艱辛的態度,他說:「面試前熟讀了集團網頁的資料及相關新聞,例如業務分布的地點、不同單位的職務等。面試前的一天,湊巧集團剛發出年報,我善用當晚及出發途中的每一秒閱讀厚厚的年報;充足準備令我更有自信地表達自己,相信也是我獲聘的其中一個原因。」
考即時反應 誠懇好學不可缺
恒隆每年都會招聘培訓生,數目不限,視乎每年申請者的質素而定。對於有志投考的年輕人,蔡碧林建議:「首要當然是做好準備,了解恒隆在香港和內地的業務;我們也會針對申請者的反應提出即時反問,例如對於回答稍有猶豫的人,我們或會刻意發掘對方當時的想法,目的是深入了解求職者的意向,肯定他們的熱誠是發自內心,並非只求一份工作。人才的清晰目標、抱負、好學、道德誠信的態度,都是我們考慮的要素。」
她表示曾有一名申請者性格較內向,面試表現真誠好學,獲聘加入培訓計畫後,逐漸變得敢於挑戰,並主動提出申請,先後到天津及大連工作,叫她印象猶深,證明培訓是人才開發的關鍵。
(以上資料由恒隆地產提供)
相關: 恒隆地產, TEAMS Day, 蔡碧林, 管理培訓生計畫
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